Ghostbed Customer Service Reviews – Why We Choose Ghostbed

If you’re looking for a cooling, affordable bed in a box mattress, the original GhostBed is worth a look. Ghostbed Customer Service Reviews

As we’ll talk about in this review, the GhostBed is a latex mattress that is supportive and affordable.

Is it a good fit for your sleeping position, budget and body type?

Is the Ghostbed mattress right for you? Continue reading to find out!

 

GhostBed Mattress Review: General Overview


Ghostbed has quickly became one of the most known names in the mattress space.

The company makes a wide variety of mattress models, including its own original model, the GhostBed Luxe, the GhostBed Flex, and the GhostBed 3D Matrix.

However, it all started with their first mattress, the GhostBed original mattress.

It consists ofgel memory foam, synthetic latex, and other components which help it remain cool.

This bed mattress is ideal for those who are looking for an affordable high-quality mattress. However, it will work best for certain kinds of sleepers:

Who Might Like the GhostBed?

  • Those who want a cooling mattress
  • Those who need more support when back sleeping
  • Stomach sleepers
  • Those that want the best firm mattress
  • Those looking an affordable latex mattress

Who Might Not Like the GhostBed?

  • Those who prefer softer mattress models
  • Side sleepers
  • Those who prefer a slower moving mattress

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GhostBed Mattress Firmness and Feel


While reviewing a mattress, we usually start with its firmness and feel.

This is a great starting point for selecting the perfect mattress for you.

If you want to know how firm the GhostBed mattress is and what it feels like, keep reading.

How Firm Is the GhostBed?

When it comes to firmness, the GhostBed is an 8/10, making it firmer than average.

The high density support foam is responsible for much of the firmness. The high density support foam is designed to provide a stable sleeping surface that is well-suited to back sleepers and stomach sleepers, in particular.

Sleeping on the GhostBed

If you’re a back sleeper, the GhostBed will help you get a good night’s rest.

A few lighter-weight back sleepers will find this mattress too firm, but for the most part, the GhostBed is one of the best mattresses for back sleepers.

If you’re a stomach sleeper, you should also find the support you need under your hips.

If you are a side sleeper, this model may be too firm. We recommend the Ghostbed Luxe.

 

What Does the GhostBed Feel Like?


People who prefer the feeling of a traditional mattress will find much to love about the GhostBed.

You might find the mattress to be more than accommodating, as it’s responsive to movement, making it a comfortable and supportive choice for those who tend to move around at night.

Average Weight Sleepers (130 lbs – 230 lbs)

For those who are at the low end of the weight range and sleep on their back, it’s possible that the GhostBed will feel a little bit too firm. Again, we enrourage you to check out the Ghostbed Luxe or the 3D Matrix.

The right balance of comfort and support is what those closer to 230 lbs will find.

Stomach sleeping people in this weight range should find the GhostBed comfortable and supportive.

However, for average weight side sleepers, the GhostBed isn’t going to be the best match; it simply doesn’t have enough give to relieve pressure points. For average weight side sleepers, take a look at the Ghostbed Luxe.

Heavyweight Sleepers (>230 lbs)

Even though the Ghostbed is quite comfortable, those who are more than 300 lbs should consider a mattress that has been made with coils for added durability and support.

The GhostBed should be able to provide just the right level of firmness for stomach sleepers who weigh around 230 lbs. If you’re close to 300 lbs, you may want to look for a stronger mattress.

The GhostBed may feel too firm to be truly comfortable for heavyweight side sleepers. We recommend checking out the Ghostbed Flex if this is you.

Lightweight Sleepers (<130 lbs)

The GhostBed may feel too firm, so lightweight back and side sleepers should be aware of it.

Those who prefer side sleeping may experience some pain at the shoulders and hips. For those we recommend either the Ghostbed Flex or Ghostbed Luxe.

Lightweight sleepers, however, should feel right at home on the GhostBed.

 

GhostBed Mattress Construction


Ghostbed-LayersLet’s take a look under the cover of the GhostBed mattress and see what’s inside.We’ll take a close look at each layer and see how it helps the overall performance of the GhostBed.

Cover

The material on the cover of the GhostBed mattress is a stretchy polyester material, which is very thin and breathable. It does a more than satisfactory job of keeping the mattress cool.

Comfort Layers

1.5″ of aerated latex foam is offered under the cover of the Ghost Bed.

This is a synthetic latex, so those looking for an all-natural or organic option may want to look elsewhere.

From a performance perspective, this latex does the trick: It’s very responsive and it’s ventilation helps to keep you cool during the night.

Under that, you’ll find another 2″ of gel memory foam, to prevent sweating throughout the night. Additionally, it adds some pressure relief to the mattress.

Support Layer

The support foundation of the GhostBed has 7.5″ of high density foam, which helps to keep the mattress firm and stable.

Mattress Height

The Ghostbed is 11″ tall in total.

 

GhostBed Size Options and Price


The chart below lists the sizes and prices available for the Ghostbed mattress.

Size Dimensions Price
Twin 38″ x 75″ $662.00
Twin XL 38″ x 80″ $767.00
Full 54″ x 75″ $907.00
Queen 60″ x 80″ $977.00
King 76″ x 80″ $1187.00
California King 72″ x 84″ $1204.00
Split King Two 38″ x 80″ pieces $1533.00

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GhostBed Mattress Performance


For many shoppers, the real test is how the mattress performs, but we have explained what the GhostBed is made of and what it feels like. We will see how the GhostBed did.

Sleeping Hot or Cold

Ghostbed boasts about the coolness of their mattress, and they are correct.

GhostBed is using latex and gel in their mattresses, which are known for their cooling properties.

It’s easy to recommend this mattress to hot sleepers because it’s easy to move air through it, and prevent heat retention.

Motion Transfer

The GhostBed has a lot of bounce to it, which is good for combination sleepers, but not so good for couples.

Sharing the mattress with someone else can disturb you throughout the night, because it doesn’t isolate motion very well.

If you are looking the best mattress for couples, we recommend the Ghostbed Luxe.

Edge Support

Excellent edge support can be found in the sturdy foam construction of the GhostBed.

You’ll be feeling perfectly steady and well-supported when you sit at the corner or sleep at the edge of your mattress.

Durability

This is a well-constructed mattress that uses high-quality materials.

It should hold up for seven to 10 years, and we consider it to be highly durable.

Off-Gassing

When you first unbox your GhostBed, you may notice a faint chemical smell.

We found that it dissipated within 48 hours. This is the norm from a mattress in a box.

Noise

We were not able to notice any noise from the Ghostbed mattress.

Sex

It’s really easy to move around and change positions on the GhostBed.

It’s an excellent mattress for sex as partners should have no trouble moving around.

Warranty

The GhostBed comes with a 101-night sleep trial and a 20-year warranty, which should offer some confidence in your decision to buy the product.

 

Ghostbed Return Policy


The return of a GhostBed mattress is easy. It is a lot simpler than almost any other return you make.

Here’s a step-by-step breakdown of how the return process works.

Step 1: Contact GhostBed

The first thing to do is reach out to GhostBed after day 30 but before day 101. You can do this by following the below steps:

Pull up the receipt or email with the order number in order to expedite the process.

Step 2: Complete the Requested Information

You may be asked to fill out a form or send photos. The form is to help them organize the return while the photos demonstrate that your mattress is still in great condition. If your mattress is not in good shape, the charity won’t take it, and GhostBed won’t give a refund.

To keep your new mattress safe, we recommend using a waterproof mattress cover from the first night you sleep on the bed. You don’t want a spill to ruin the mattress so you can’t return it.

Step 3: Prepare for Mattress Pickup

GhostBed will work with you and a local charity to schedule a time for mattress pickup. You won’t need to rebox your mattress, but you should prepare it for donation. It’s usually carried to your front door and then home for the pickup.

Step 4: Watch for Your Refund

GhostBed will refund your purchase only after the mattress has been successfully donated. You will get your refund within 3 business days from the time of mattress pickup. It will be returned to you in your original form of payment.

 

Ghostbed Summary


The GhostBed is a bed-in-a-box that’s made with higher quality materials and is much less expensive than other bed-in-a-box brands. This is a great bed for the price and, if you are a stomach sleeper or a hot sleeper, it could be a good choice for you.

The GhostBed is a bed-in-a-box that comes with higher quality materials and is cheaper.

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GhostBed Mattress FAQs


Is GhostBed a good mattress?

The GhostBed is a good mattress, but it will be better for some people than others.

For example, it should be a good match for stomach sleepers, hot sleepers, and those who want a more affordable latex mattress.

It might not work well for people who sleep on the side.

Is GhostBed good for side sleepers?

The GhostBed mattress isn’t great for side sleeping.

It is a firmer-than-average mattress and might not provide enough pressure relief for the shoulders and hips.

How long do GhostBed mattresses last?

Based on the construction and materials of the GhostBed mattress, it should last for at least seven years, if not more.

This will depend greatly on your size and how often you use the mattress.

Do you need a box spring with a GhostBed mattress?

The GhostBed fits on most common bed frame bases, including slotted, box spring, and adjustable bases.

Where are GhostBed mattresses made?

The GhostBed mattresses are made in the United States. Fast shipping times can be found at one of their many shipping locations nationwide.

Are GhostBed mattresses chemical-free?

Yes, all of their mattresses are chemical-free. They refrain from using any harmful chemicals in their mattress production and all materials used are CertiPur-US approved. Ghostbed Customer Service Reviews

Ghostbed Customer Service Reviews

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