Ghostbed Customer Service – Why We Choose Ghostbed

If you want a cooling, affordable bed in a box mattress, the original GhostBed is worth a look. Ghostbed Customer Service

As we’ll talk about in this review, the GhostBed is a latex mattress that is supportive and affordable.

The question is, is it a good fit for your body type, budget, and sleeping position?

Is the Ghostbed mattress right for you? Continue reading to find out!

 

GhostBed Mattress Review: General Overview


Ghostbed has quickly became one of the most known names in the mattress space.

The company makes a wide variety of mattress models, including its own original model, the GhostBed Luxe, the GhostBed Flex, and the GhostBed 3D Matrix.

Their flagship model, the GhostBed Original Mattress, was the beginning of their success.

The mattress comes with a synthetic latex cover, gel memory foam that helps keep you cool, as well as other cooling components.

The mattress is high-quality, affordable, and is going to work best for certain sleepers:

Who Might Like the GhostBed?

  • Those who sleep hot
  • Those who need more support when back sleeping
  • Stomach sleepers
  • People who want the best firm mattress for the money
  • Those looking an affordable latex mattress

Who Might Not Like the GhostBed?

  • Those who prefer a soft mattress
  • Side sleepers
  • Those who prefer something slower-moving

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GhostBed Mattress Firmness and Feel


When we review a mattress, we usually look at its firmness and feel first.

This is a great starting point for selecting the perfect mattress for you.

If you’re interested in knowing how firm the Ghostbed is, continue reading below.

How Firm Is the GhostBed?

The GhostBed gets an 8 out of 10 on the firmness scale, which means it’s firmer than average.

The high density support foam is responsible for much of the firmness. The high density support foam is designed to provide a stable sleeping surface that is well-suited to back sleepers and stomach sleepers, in particular.

Sleeping on the GhostBed

If you’re a back sleeper, the GhostBed will help you get a good night’s rest.

Most lightweight back sleepers will find the GhostBed is one of the best mattresses for back sleepers. It’s a bit firm, but still comfortable.

Stomach sleepers should get the support they need under their hips.

If you are a side sleeper, we recommend having a look at the Ghostbed Luxe, as it is a softer mattress.

 

What Does the GhostBed Feel Like?


People who like the feel of a traditional mattress will love the GhostBed.

You might find the mattress to be more than accommodating, as it’s responsive to movement, making it a comfortable and supportive choice for those who tend to move around at night.

Average Weight Sleepers (130 lbs – 230 lbs)

If you’re closer to the lower end of this weight range and a back sleeper, you may find the bed a little too firm. Again, we enrourage you to check out the Ghostbed Luxe or the 3D Matrix.

Closer to 230 lbs will likely find that it’s just the right balance of comfort and support.

Stomach sleeping people in this weight range should find the GhostBed comfortable and supportive.

However, for average-weight side sleepers, the GhostBed isn’t a good match. It doesn’t have enough give to relieve pressure points. For average weight side sleepers, take a look at the Ghostbed Luxe.

Heavyweight Sleepers (>230 lbs)

Those who are more than 300 lbs should maybe consider a mattress that has been made with coils for added support, even though the GhostBed is quite comfortable.

The GhostBed should offer just the right level of firmness for stomach sleepers who weigh around 230 lbs. If you weigh more than 300 lbs, however, you should find a more sturdy mattress.

The GhostBed is likely to be too firm for side sleepers in the heavier category. We recommend checking out the Ghostbed Flex if this is you.

Lightweight Sleepers (<130 lbs)

The GhostBed may feel too firm, so lightweight back and side sleepers need to be aware of that.

The shoulders and hips may be uncomfortable for those who prefer side sleeping. For those we recommend either the Ghostbed Flex or Ghostbed Luxe.

However, lightweight stomach sleepers should feel right at home on the GhostBed.

 

GhostBed Mattress Construction


Ghostbed-LayersYou want to know exactly what’s inside this mattress before you buy it, so let’s take a peek underneath the cover.We’ll look at each layer one by one and see what it does for the overall performance of the GhostBed.

Cover

The cover of the GhostBed is made with a stretchy material which is very thin and soft. It does an excellent job keeping the mattress cool.

Comfort Layers

Under the cover, the GhostBed offers 1.5″ of aerated latex foam.

It is a synthetic latex so those looking for an all-natural or organic option may want to look elsewhere.

From a performance point of view, this latex does a good job of keeping you cool and responsive.

You will find another 2″ of gel memory foam under that, more defense against feeling sticky or sweaty. It also adds pressure relief to the top of the mattress.

Support Layer

The high density foam in the support foundation helps to keep the mattress firm and stable.

Mattress Height

The Ghostbed is 11″ tall in total.

 

GhostBed Size Options and Price


The chart below lists the sizes and prices available for the Ghostbed mattress.

Size Dimensions Price
Twin 38″ x 75″ $662.00
Twin XL 38″ x 80″ $767.00
Full 54″ x 75″ $907.00
Queen 60″ x 80″ $977.00
King 76″ x 80″ $1187.00
California King 72″ x 84″ $1204.00
Split King Two 38″ x 80″ pieces $1533.00

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GhostBed Mattress Performance


We have explained what the GhostBed is made of, and what it feels like, but for many shoppers, the real test is how the mattress performs. Let’s check to see how the GhostBed did.

Sleeping Hot or Cold

Ghostbed boasts about the coolness of their mattress, and they are correct.

GhostBed uses materials that are well-known for their cooling potential, including latex and gel.

It’s easy to recommend this mattress to hot sleepers because it’s easy to move air through it and it prevents body heat retention.

Motion Transfer

There is some bounce to the GhostBed, which is welcome news for combination sleepers, but not so much for couples.

Sharing a mattress with someone else can disturb you throughout the night, as it doesn’t isolate motion very well.

If you are looking the best mattress for couples, we recommend the Ghostbed Luxe.

Edge Support

Excellent edge support is assured by the sturdy foam construction of the GhostBed.

As you sit at the corner or sleep at the edge of your mattress, you’ll feel supported and stable.

Durability

The mattress is constructed using high-quality materials.

We consider it to be highly durable, so it should last at least for seven to 10 years.

Off-Gassing

When you first unbox your GhostBed, you may notice a faint chemical smell.

It completely dissipated in less than 48 hours. This is completely normal from a bed in a box.

Noise

We were not able to notice any noise from the Ghostbed mattress.

Sex

It is really easy to move around on the GhostBed.

It would be an excellent mattress for sex, as partners should be able to move around.

Warranty

The GhostBed comes with a 20-year warranty and a 101-night sleep trial, both of which should give you some confidence if you decide to purchase it.

 

Ghostbed Return Policy


The return of a GhostBed mattress is easy. It is a lot simpler than almost any other return you make.

Here’s a step-by-step breakdown of how the return process works.

Step 1: Contact GhostBed

The first step to start a return is reaching out to GhostBed after day 30. Be sure to reach out to them before day 101, however. You can do that by following the below steps:

You will need to pull up the receipt or email with the order number to expedite the process.

Step 2: Complete the Requested Information

You might be asked to fill out a form or send photos. The form is to help them organize the return while the photos demonstrate that your mattress is still in great condition. If it isn’t in good shape, the charity won’t take it and GhostBed won’t give you a refund.

To protect your new mattress from dust, mold, mildew and dirt, we recommend placing a waterproof mattress cover on it. You want to avoid spills or other accidents that make it hard to return the mattress.

Step 3: Prepare for Mattress Pickup

GhostBed will work with you and a local charity to arrange a time and date for the pickup of your mattress. While you won’t need to rebox your mattress, you must prepare it for donation. This typically includes carrying it to your front door and being home for the mattress pickup.

Step 4: Watch for Your Refund

After the mattress has been donated, GhostBed will refund your purchase. You’ll receive a refund within 3 business days of the date of mattress pickup. It will be paid back in your original form of payment.

 

Ghostbed Summary


The GhostBed is a bed-in-a-box that’s made with higher quality materials and is much less expensive than other bed-in-a-box brands. This is a great bed for the price and, if you are a stomach sleeper or a hot sleeper, it could be a good choice for you.

This may be one of the best values on the market, and it could be a good choice if you are a stomach sleeper or hot sleeper.

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GhostBed Mattress FAQs


Is GhostBed a good mattress?

The GhostBed is a good mattress, but it will be better for some people than others.

It should be a good match for those who like to sleep on their stomachs, and those who want a more affordable latex mattress.

It isn’t a good idea for side sleepers and people who want something slower moving.

Is GhostBed good for side sleepers?

In our experience, the GhostBed mattress is not good for side sleepers.

This is a firmer-than-average mattress, and might not provide enough pressure relief for the shoulders and hips.

How long do GhostBed mattresses last?

Based on the construction and materials of the GhostBed mattress, it should last for at least seven years, if not more.

Most of this depends on your size and how often you use the mattress.

Do you need a box spring with a GhostBed mattress?

The GhostBed fits on most common bed frame bases, including slotted, box spring, and adjustable bases.

Where are GhostBed mattresses made?

The GhostBed mattress is proudly made in the United States. As a bonus, you’ll enjoy fast shipping times from one of their many shipping locations nationwide.

Are GhostBed mattresses chemical-free?

All of their mattresses are free from harmful substances. Certi Pur-US approved materials are used in their mattress production, and they don’t use any harmful chemicals. Ghostbed Customer Service

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